As disheartening as it is to admit it, cities and businesses today face a growing number of increasingly sophisticated threats. Acts of terrorism, cybercrime, mass shootings – these horrifying acts are becoming more and more common. These are in addition to the threats we’ve always faced, like natural disasters, accidents, and intruders.
The question of what must be done to stop these crimes is a subject for other thinkers more qualified to solve these problems. We can, however, speak to some of the technologies that are being employed – often to great effect - to lessen the impact of such acts.
One of those technologies is Verint SMC, a situation management platform that integrates physical security and intelligence capabilities. The primary goal of SMC is to help organizations mitigate risk, respond quickly to threats and questionable events, and reduce organizations’ operational costs.
But what is situation management technology?
Situation management technology is essentially a tool for integrating and analyzing information from multiple sources, allowing those using the technology to make better informed decisions at a faster rate. Depending on the event that these operators are responding to, that can mean lives saved, disastrous accidents prevented, or property preserved.
One problem historically with situation management technology is that it hasn’t been able to handle different systems. This can become a costly problem, as organizations that use it find themselves having to either update or completely replace their other systems, so that the situation management platform can work with them.
Verint SMC doesn’t have this problem. In fact, this solution was designed to allow organizations to leverage whatever existing systems they’re using, without the need to change, update, or replace them. It was developed, in fact, in collaboration with several other technology partners as well as standards organizations to ensure that integration would be possible not just with current systems, but with those yet to be developed.
The bottom line? Verint SMC is scalable, flexible, and open – as opposed to the many other situation management platforms on the market that require expensive proprietary solutions for integration.
Verint SMC can pull together a number of different security systems that provide both physical security and intelligence, including:
But the platform doesn’t just integrate these technologies. It also provides operators with actionable intelligence and analysis. When multiple types of information are pulled together into one system, operators are better able to access what they need. And when they can see data from radar, video, alarms, and other systems all at once, they’re able to use context to make better decisions.
When used properly by experience operators, situation management technology can make a big difference in mitigating the effects of negative events. Not only can operators better respond to emergencies, but they can send out emergency alerts or notifications from multiple devices, including mobile devices.
Take an intruder case, for example. An alarm that went off would show up in the situation management platform in real time, combined with video that could help identify the intruder. Perhaps an employee saw a suspicious person near the door shortly before the alarm went off and took a picture with his smartphone, sending the image to the company’s platform. That image would also be integrated into the available data, and the organization could then send out an emergency notification alerting employees to the situation.
Verint SMC can even help organizations prevent these events from occurring, as the platform can gather data from sources like watch lists, social media, and government or open source databases.
For cities or corporations with a large number of assets, locations, or people to protect, Verint SMC can take their security management to a higher, more actionable level. To find out more, contact KOVA!
