Celebrating World Telecommunications Day

Written by KOVA Corp

Did you know that Saturday, May 17, was World Telecommunications and Information Society Day? How does one celebrate such a day?

The purpose of WTISD is to help raise awareness of the possibilities that the use of the Internet and other information and communication technologies can bring to societies and economies, and to bridge the digital gap that has developed in different parts of the world.

It is also the anniversary of the signing of the first International Telegraph Convention, and of the creation of the International Telecommunication Union. So in answer to your question, to celebrate this day, 911 dispatchers and contact center workers alike can go to work and do their job!

In 1844, Samuel Morse sent the first public message over a telegraph line between Baltimore and Washington. While this method of communication grew in popularity, it wasn’t used to connect countries, as countries kept to themselves as a way to decrease the possibilities that one could steal the other’s plans.

On May 17, 1865, all that changed. 20 participating countries signed the first International Telegraph Convention as a means to unite regions using the telegraph. The International Telegraph Union was also established this day, as a committee to enable amendments to the agreement as situations changed and called for different precautions to be enacted.

Telecommunication has grown since that day though, and now it is used for many different national and international purposes. Some you might use on a day-to-day basis, both in your work and home life.

Police Dispatch Software and EMS Dispatch Software     

Where would you be if you couldn’t call 911 in an emergency situation? Would there be chaos? You don’t know, thankfully, due to the effects of telecommunication. Because of this instant connection, you are able to get help in an emergency. And as 911 dispatchers, not only are you able to get help, but also give it. When you receive a call from someone in need, you are able to connect the caller right away to whomever he or she needs, be it police, EMS, or fire, to ensure their emergency is taken care of immediately

SilentPartner and Other Apps

KOVA’s latest new public safety app, SilentPartner, is a great example of the direction telecommunication is taking in this day and age. One day it was the telegraph, the next the telephone, and now apps are taking up the job.

Apps allow professionals and laymen alike to be in constant communication with the world, to continue the exchange of information, and make tasks happen more quickly and efficiently than when communicating with a phone call - or a telegraph!

Telecommunications have altered the flow of life whether you recognize it or not. Imagine having to send a letter any time you were in an emergency situation! There is a reason people joke that King George III wrote in his diary on July 4, 1776, “Nothing of importance happened today.”

While celebrating World Telecommunications Day this year, think back on all the innovations that have been made in the world of telecommunications. The world we live in today wouldn’t be possible without them.

 

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