New technological advancements take hold so quickly these days, that we soon forget what we ever did without them. And that holds true whether it’s a technological innovation in cars, computers or in PSAPs. There have been so many changes in the way PSAP technology works over the past few decades that it’s difficult to comprehend them all. But that’s as it.

We’ve taken a look at some of the silliest, most misguided instances of people calling 911 for the wrong reasons. And there’s nothing wrong with taking a few minutes every now and then to sit back and enjoy a funny story.. But the truth is, there’s a downside to those abuses of the 911 system that isn’t nearly as visible. The fact of the matter is, when you.

It’s incredible, really, that there are still people out there who don’t seem to know when it is and isn’t appropriate to call 9-1-1. On another level, chronicling the mystifying, often hilarious, usually misguided world of funny 911 calls makes us feel like Al Pacino in The Godfather, Part III: Every time we think we’re out, these silly, ridiculous and just.

There are new and exciting developments happening in call center technology all the time. So many, in fact, that it can often be easy to get caught up in the lure of a new product without considering how helpful it will actually be to your center. Flashy ideas are great on the surface, but what about the substance of the new product? Is it something that will help you.