KOVA Corp. Make Every Call Count

Call Center Software & Public Safety Software

KOVA Corporation is a leading provider of call recording solutions for call centers and the public safety community. For more than a decade we have delivered reliable solutions for enterprise and security intelligence, efforts supported by our partnerships with global leaders in public safety and mobile phone recording.

Our public safety and dispatch software allow fast response action, improving emergency preparedness. KOVA’s solutions can reduce liability and risk, and lower program costs, allowing more reach from available budgets and staff.

KOVA Corp provides enterprise workforce optimization solutions powered by Verint Systems. Our call center software offers our clients comprehensive workforce management to increase productivity and the quality of customer service.

KOVA partners with companies to design the right customized solutions to meet our customer’s unique needs in contact centers and public safety platforms.

For more information on our Workforce Optimization Solutions or our Public Safety Solutions, click below.

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Recent Posts

SilentPartner: Much More Than Just a Data Capture App

Mobile recording platform - Silent Partner

KOVA is excited to share a brand new video about our mobile recording platform, SilentPartner, which turns your smartphone into...
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5 Ways to Amp Contact Center FCR

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One man’s jargon is another man’s key to unlocking success in his vocation, and though “FCR” may seem impossible to...
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Texting and Contact Center Customer Support

a man reaches out his hand in a helpful way as two text message bubbles hover, representing texting and contact center customer service

The average American exchanges a whopping 914 texts a month.  That comes to around 30 texts a day, and the...
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