KOVA Corp. Make Every Call Count

Call Center Software & Public Safety Software

KOVA Corporation is a leading provider of call recording solutions for call centers and the public safety community. For more than a decade we have delivered reliable solutions for enterprise and security intelligence, efforts supported by our partnerships with global leaders in public safety and mobile phone recording.

Our public safety and dispatch software allow fast response action, improving emergency preparedness. KOVA’s solutions can reduce liability and risk, and lower program costs, allowing more reach from available budgets and staff.

KOVA Corp provides enterprise workforce optimization solutions powered by Verint Systems. Our call center software offers our clients comprehensive workforce management to increase productivity and the quality of customer service.

KOVA partners with companies to design the right customized solutions to meet our customer’s unique needs in contact centers and public safety platforms.

For more information on our Workforce Optimization Solutions or our Public Safety Solutions, click below.

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Recent Posts

SilentPartner: Much More Than Just a Data Capture App

Mobile recording platform - Silent Partner

KOVA is excited to share a brand new video about our mobile recording platform, SilentPartner, which turns your smartphone into...
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How to Deliver Great Customer Service for All Ages at a Contact Center

customerservice (1)

At a contact center, it can be really tricky to know how to tailor your customer service for all ages when...
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How PSAPs Can Comply With NENA’s 911 Standards

PSAP operators,

The National Emergency Number Association, or NENA, sets strict criteria in multiple areas of the emergency response process. Its standards...
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