KOVA is proud to present SilentPartner, the all-in-one tool for recording, organizing, and transmitting data from your job site, crime scene, or other on location meetings to your office database. Learn how SilentPartner can streamline your field data capture process in our latest video!
KOVA Corp. Make Every Call Count
Call Center Software & Public Safety Software
KOVA Corporation is a leading provider of call recording solutions for call centers and the public safety community. For more than a decade we have delivered reliable solutions for enterprise and security intelligence, efforts supported by our partnerships with global leaders in public safety and mobile phone recording.
Our public safety and dispatch software allow fast response action, improving emergency preparedness. KOVA’s solutions can reduce liability and risk, and lower program costs, allowing more reach from available budgets and staff.
KOVA Corp provides enterprise workforce optimization solutions powered by Verint Systems. Our call center software offers our clients comprehensive workforce management to increase productivity and the quality of customer service.
KOVA partners with companies to design the right customized solutions to meet our customer’s unique needs in contact centers and public safety platforms.
For more information on our Workforce Optimization Solutions or our Public Safety Solutions, click below.
KOVA is excited to share a brand new video about our mobile recording platform, SilentPartner, which turns your smartphone into...
Effectively managing a contact center takes a lot of organizational knowledge, people skills, and foresight. It takes more work than...
As technology evolves and consumer demographics shift, customer service trends have a tendency to either grow quickly, or fall by...